Privacy
What is collected, why it is collected, and the two things it is never used for.
Concept text. This describes the shape of a policy for a service that does not operate yet. It is not a contract, it has not been reviewed by a lawyer, and nobody should rely on it.
1 What we collect
From a customer: a name, a phone number, the addresses you send somebody to, and the jobs you booked. From a professional: the above plus the identity and business documents used for verification. From everybody: which pages were looked at, so search results can be ordered by something.
2 Why
So a professional can find your door, so a rating can belong to a real job, so a dispute has a file behind it, and so search can put somebody useful first. That is the whole list.
3 Who sees it
A professional sees your name, your number and the address of the job you booked, and only after they accept it. They do not see your other jobs or anybody else. A customer sees what is on a public profile. Verification documents are never shown to anybody - only the fact that a check passed.
4 What we never do
We do not sell contact details, and we do not sell leads to people who are not the professional you chose. If that ever changes it will not change quietly.
5 How long it is kept
Job records for as long as a dispute or a tax authority could reasonably need them. Verification documents until the check expires or the account closes, whichever is first. Everything else goes when the account does.
6 Your side of it
Ask for a copy of what is held about you, ask for a correction, or ask for the account to be deleted. A professional can export their customer list at any time, and it is theirs.
Last updated 2026-08-18